THE RELATIONSHIP BETWEEN WORK ENVIRONMENT AND EMPLOYEE PERFORMANCE
1.1 INTRODUCTION TO THE STUDY
Working environment plays an important role towards the employees ‘performance.
It is argued that the working environment has a significant impact on employee performance, either positively or negatively (Chandrasekar2001).
Every organization, whether large or little, exists primarily to achieve certain aims and objectives. People are consequently structured because there are particular tasks or objectives that must be accomplished. Therefore, it is essential to develop a suitable work environment in order to achieve the highest possible level of worker productivity. Thus, both people and material resources must be effectively managed for a company to achieve its desired outcome.
Many elements may be related to or responsible for the effectiveness of workers in an industrial organization. Among these include working conditions, cultural effects, work motivation, physical fitness, environmental influences, and skill. Despite the obstacles that affect the performance of workers in any business, a suitable work environment plays a crucial and conspicuous role in the efficacy of workers.
The effect of the work environment enables workers to complete their assigned tasks more effectively. Work environment is also referred to as organization climate, which is comparable to a person’s personality. People’s views of a climate develop mental representations of that climate. Some organizations are busy and effective, while others are laid-back and humane, while others are inhumane and cold.
It is essential to understand the perceptions employees have about the organization setting in which they work, as well as the extent to which people are regarded as individuals rather than cogs in a machine. It is reasonable to assume that not every individual will share the same perspective on the environment. Others may view it as democratic and definitive while others will view it as authoritative and unfavorable.
In order to achieve their goals and make a living, industrial workers are typically keen to obtain the optimal working conditions in terms of health and safety, compensation, first aid, and leadership style. Additionally, workers seek to maximize their compensation, not their productive capability. In order to ensure the productivity of the employees, it is therefore essential to provide a favorable work environment.
1.2 STATEMENT OF THE PROBLEM
If workers’ conditions are not changed, they become demoralized, and as a result, they lack the motivation and satisfaction to perform their jobs to the best of their abilities. As a result of the inefficiency of industrial workers, the United States lags far behind other developed nations. Some of these problems are;
The absence of protective equipment for workers in certain instances.
The absence of five measures in the event of a fire outbreak.
Lack of health care facilities, such as a clinic, to care for employee health.
Lack of motivation is also noted as a concern in workplaces when employees are unmotivated.
There is also a concern with work-related injuries and illnesses caused by environmental events or exposures that created or contributed to the condition or significantly exacerbated a pre-existing ailment.
Cases that are recordable include work-related injuries and illness that result in death, loss of consciousness, day away from work, significant work-related injustices or illness that are diagnosed by a physician or other licensed health care professional, chronic irreversible diseases, any fractured or cracked bone or a punctured eardrum, etc.
Occasional illness may also include skin diseases or illnesses induced by occupational exposure to chemicals, plants, or other job-related pollutants. Dermatitis, eczema, or rash brought on by a primary irritating blisters, persistent ulcer, skun inflammation, etc.
Respiratory disorders are illnesses caused by inhaling dangerous biological agents, chemical particles, gases, vapors, or fumes at work. Silicosis, TB, occupational asthma, reactics airways dysfunction, and lung beryllium disease are some examples. COPD, hypersensitivity peritonitis, and hazardous inhalation injuries such as metal fume fever, chronic bronchitis, and pneumoconiosis.
Poisoning: encompasses illnesses characterized by abnormal concentrations of poisonous compounds in blood, other tissues, and other bodily fluids on the breath and induced by the consumption or absorption of harmful substances. Lead, mercury, cadmium, arsenic, or other metals may be ingested through injectable sprays such as parathion or leadasenate, or through other substances such as formulae hydes.
Hearing loss: Noise caused loss for records keeping in charge in hearing threshold relative to the baseline audiogram of an average of 10db or more in either ear at 2.000.3.000 and 4.000. hartz and the employees’ total level is 25decibel (db) or more above the audiometric zero in the same ear (s).
Other occupational illnesses include heat stroke, heat exhaustion, heat stress, and other effects of environmental heat; frostbite and other consequences of exposure to low temperatures; decompression sickness; and radium effects of no ionizing radiation (welding flash, ultraviolet rays lesser) Anthrax, AIDS, HIV, Hepatitis B or Hepatitis Brucellosis, malignant or becoming tumors histoplasmosis Coccidomycosis. Aside from all the occupational illnesses and injuries that affect the productivity of people in the workplace, there is a second occupational issue that is unavoidable, and that is the leadership or supervisory style.
A leader with an authoritarian style of leadership does not want to know the workers’ problems, and he may also have a cavalier attitude towards the performance of his employees. All of these factors ultimately impact the productivity of his industrial workforce.
Numerous scholars have shown a great deal of interest in these fields of study. According to him, Danvan (1971) proposed this concept. At least in developed cultures, research indicates that a democratic type of supervision leadership is more effective than an autocratic style. The management must comprehend the many issues that have an impact on the work environment and the work, as well as the variables that could improve their level of performance capacity.
1.3 OBJECTIVE OF THE STUDY
The objective of this study is to get a deeper understanding of the effect of worker environment, which is intended to be favorable so that workers can do their jobs efficiently.
The study has the following declared objectives:
i. Evaluate the impact of the lack of productive equipment on the performance of Nigeria Bottling Company employees.
ii. Determine if extensive fire precaution facilities and manuals in industries can lead to an increase in worker safety and, consequently, productivity.
Determine the impact of health care facilities such as first aid at the workplace and the clinic on employee productivity.
iii. To investigate in depth the extent of workers’ impact on industrial organizations such as Nigeria Bottling Company.
1.4 RESEARCH QUESTION
Does the provision of health facilities drive employees to be more productive?
Does the provision of safety amenities in the workplace result in increased security and productivity?
Does employee motivation affect the level of productivity?
Does the lack of safety equipment influence the performance of Nigeria Bottling Company employees?
1.5 RESEARCH HYPOTHESIS
In this study project, the following set of hypotheses will be examined and evaluated:
i. H0: The availability of health facilities motivates workers to increase their output
The availability of health facilities encourages worker productivity.
ii. H0: The provision of safety facilities in the workplace has no effect on the security and productivity of Nigeria Bottling Company employees.
Workers at Nigeria Bottling Company are more secure and more productive as a result of the availability of safety equipment in the workplace.
iii. H0: Inadequate and incorrect motivation are not key variables affecting Nigeria Bottling Company’s production.
H1: Inadequate and incorrect motivation are not significant productivity drivers at Nigeria Bottling Company.
1.6 Importance of the Research
This research or study is inspired by the low level of worker performance in the industrial workplace, which has largely led to the demise of many of our industries in Nigeria. However, worker environment is viewed as a significant component influencing worker performance. It is when workers are provided with a conducive environment and fringe benefits, such as transportation facilities, that we will be able to develop some feasible solutions to these problems and improve the performance of industrial sectors and other establishments.
1.7 RADIUS AND RESTRICTIONS OF THE STUDY
The scope of this study is limited to the Nigerian Bottling Company (Coca-cola) located at the Ido-Oyinbo mainland hotel. A study will be undertaken on the performance of workers and employees in an industrial organization such as Nigeria Bottling Company. Laboratory, Maintenance, Human Resources, and Accounts are some of the company’s departments utilized for the research. Male and female employees will be examined. This would allow us to determine how favorable the environment is and how it influences the performance of Nigerian Bottling Company employees (NBC).
There was a great deal of delay and restriction in obtaining the management of Nigerian Bottling Company (NBC) to cooperate in granting the necessary authority to conduct this research within the company due to reasons best known to them; this is a limitation of the study.
With the help of the head of the maintenance department and a few of their managers, however, they were given several assurances that the research was primarily and solely for academic purposes and that the material obtained would be kept strictly confidential. I was granted permission to continue the research.
THE RELATIONSHIP BETWEEN WORK ENVIRONMENT AND EMPLOYEE PERFORMANCE