INTRODUCTION TO THE STUDY
The high turnover rate of educators in the special needs sector has a negative impact on: effective functioning of special needs facilities; providing high-quality programs; special needs students' progress and development; and effectively managing these facilities (Chambers, 2008:1; Maniram, 2007:4; Thornton et al., 2007:234).
Stempien and Loeb (2002:258) share the views of other researchers, highlighting the fact that retaining and satisfying special needs educators emerged as a major challenge for the 21st century (Ingersoll, 2003:5; Thornton et al., 2007:237). Van Deventer and Kruger (2005:62) state:
Those of us who undertake educational leadership roles in the twenty- first century will need a complex mix of skills relating to leadership of people and enabling colleagues to perform effective educational management skills.
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