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BUSINESS ADMINISTRATION UNDERGRADUATE PROJECT TOPICS

EFFECT OF JOB DESIGN ON JOB SATISFACTION AMONG MEDICAL PERSONNEL IN NIGERIA

EFFECT OF JOB DESIGN ON JOB SATISFACTION AMONG MEDICAL PERSONNEL IN NIGERIA

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EFFECT OF JOB DESIGN ON JOB SATISFACTION AMONG MEDICAL PERSONNEL IN NIGERIA

Chapter one

INTRODUCTION

The concept of job design and how it influences employee job satisfaction is not a new phenomenon, with many researchers having undertaken one or two studies in this area. Jobs in every organisation are designed according to defined procedures.

These procedures were organised or designed by the organization’s managers who are specialists or experts in any given job. The more these procedures save time and effort while improving output quality

the better for the organisation and its employees, as it promotes employee job satisfaction and minimises labour turnover in any organisation, including the medical area.

Statement of problem:

Jobs in diverse organisations are completed in accordance with specified procedures. The more time these procedures can save, the better. However, most organisations, particularly those in Nigeria, do not prioritise job design.

This is because they do not understand the importance of work design. As a result, they regard job design as a technique of increasing employee convenience (job satisfaction) while also stimulating profit through great performance and high productivity.

A tentative answer to these challenges is required. That is, to demonstrate that a well-designed work leads to good performance and enjoyment. Without a thorough work-study, an organisation is far from achieving or establishing the finest means or methods of performing jobs. Also significant are job enrichment, job expansion, work rotation, and team-based design.

Poorly designed jobs will dissatisfy employees, resulting in more feedback, weariness, tension, and unnecessary supervision.

In a nutshell, work design determines job happiness, which influences labour turnover, absenteeism, and performance. The sooner organisations in our society recognise this, the better.

Aims and objectives of the study:

This study seeks to establish a valid link between job design and job satisfaction among Nigerian medical personnel in order to demonstrate that the former has a substantial impact on the latter.

This study also intends to provide a foundation for organisational management to build work design strategies to improve employee satisfaction levels. Available research on the subject, particularly in Nigeria, is limited, and we rely heavily on the findings of studies conducted outside.

There is, however, uncertainty over the validity of the construct used in those countries. The work environment and industrial relations in such countries are not comparable to those in Nigeria.

This study will thus fill a gap by conducting an indigenous study (unique to the medical profession) on the research issues in this area.

Research Questions

Is there a relationship between job design and employee work satisfaction?

ii. Is there a relationship between work design and employee pay/reward?

iii. Is there any relationship between job design and employees’ professional status?

iv. Is there any correlation between job design and employee tenure in an organisation?

v. Is there a link between compensation and professional status?

Research hypotheses;

Hypothesis 1.

There is no substantial correlation between work design and employee job satisfaction.

Hypothesis 2.

No significant association exists between job design and employees’ professional level.

Hypothesis 3.

There is no substantial correlation between work design and employee mode of interaction or cohesion.

Hypothesis 4.

There is no substantial association between work design and employee ages.

Hypothesis 5.

There is no substantial correlation between job design and employee tenure in an organisation.

Hypothesis 6.

Employees’ income and reward have no substantial association with their professional level.

The operational definition of words

i. Job Design; The distribution of an organization’s tasks among its personnel.

ii. employment satisfaction; a general attitude towards one’s employment; the disparity between the amount of compensation workers receive and the amount they consider they deserve.

iii. Organic Organisation; A flat organisational structure with cross-hierarchical and cross-functional teams, little formalisation, a comprehensive information network, and participatory decision making.

iv Mechanistic organisation; An organisational system distinguished by significant departmentalization, strong formalisation, a small information network, and centralization.

v. Pay and Reward; The amount or incentives received for work completed.

vi. Professional Status: A person’s rank or position based on his or her educational background.

vii Interaction/cohesion: The degree to which group members are attracted to one another and driven to remain in the group.

xv. Nurses; individuals trained to care for injured people.

xvi. Doctors; a person or persons authorised to provide medical care.

Scope of the Study

Although this study may not have a broad scope, it does focus on four medical centres in Lagos state. Specifically, the study population includes registered nurses and doctors from EKO HOSPITALS, NUSAMIN HOSPITALS, LAGOS UNIVERSITY TEACHING HOSPITAL (LUTH), and MEZONEL HOSPITALS.

The issues investigated fall within the scope of work design in terms of how these variables affect employee remuneration, interaction/cohesion, administration, and professional status.

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