IMPROVING JOB PERFORMANCE THROUGH PERFORMANCE APPRAISAL: (A CASE STUDY OF KEFFI LOCAL GOVERNMENT COUNCIL, PLATEAU STATE).
A B S T R A C T
The primary aim of the study was to find out how job performance can be improved through performance appraisal. The study was prompted by the observation that performance appraisals in Keffi Local Government Council were conducted for promotion purposes only. This observation was based on the fact that only l e t t e rs of promotions were released after the appraisal exercises. Staff were not corrected or told specifically how to improve their performances on their jobs. Interviews and two sets of questionnaires formed the main tools for the research. Results of the study showed that job performance in Keffi Local Government Council can be improved through performance appraisal by giving employees feedback on t h e i r performances, indentifying employees weaknesses on their jobs and giving them appropriate training, rewarding good performance and so on.
TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
IMPROVING JOB PERFORMANCE THROUGH PERFORMANCE APPRAISAL: (A CASE STUDY OF KEFFI LOCAL GOVERNMENT COUNCIL, PLATEAU STATE).
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