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Management's role in any corporate venture is to maximise shareholder value, reduce worker costs, and maximise profits. As a result, the adoption and application of automation in company operations is a requirement, given that this period is characterised by technological advancement. In order to meet the goal of this research, it will be divided into five chapters.

The first chapter, as an introduction, examines the concept of automation in business, explaining the study difficulties and hypothesis, as well as establishing the research words and terminology.

The second chapter reviewed related literature by defining the notion of automation, the different types of automation, the role of automation in small business owners, etc.

The third chapter focuses on the technique used in the research, while the fourth part analyses the data. The final chapter summarises, summarises, and makes recommendations to help readers grasp the necessity for automation in commercial organisations.

The research was limited to the Maris Supermarket framework, and chi-square was the statistical tool used in data , thereby accepting the alternative hypothesis and rejecting the null hypothesis, which states that automation has no significant impact on business productivity.

Chapter one

1.0 Introduction

Automation refers to the use of computers and other automated gear to carry out business-related tasks. Automated machinery can range from simple sensing devices to robots and other advanced equipment. Automation of operations might include the automation of a particular operation or the complete factory.

There are numerous reasons to automate. Increased productivity is typically the primary reason why many businesses seek a competitive advantage. Automation also provides reduced operational variability.

Variability is directly proportional to quality and production. Other motivations to automate include unsafe working conditions and the expensive expense of human labour.

Some businesses automate processes to shorten production times, increase manufacturing flexibility, save costs, remove human mistake, or compensate for a labour shortage. Automation decisions are typically influenced by one or more of these economic and societal reasons.

Small business owners may find it difficult to balance the benefits and drawbacks of automation. However, specialists argue that it is an issue that should not be pushed off. “We are creating a new ball game,” writes Perry Pascarella for Industry Week. ”

Failure to take a strategic look at where the organisation wants to go and then capitalising on the new technologies available will hand death-dealing advantages to competitors raditional and unexpected ones.”

By automating business standards and best practices, minimising manual chores, and eliminating error-prone information entering, BPA improves individual and team efficiency, allowing organisations to produce results faster and more predictably.

Automation Business Process Automation improves decision making by providing real-time insight into key business metrics as well as proactive alerts and notifications.

It also provides broader insight into essential business processes critical to your business and real-time analytics, allowing you to make better decisions faster.

Automation also improved operational quality. Business procedures in financial institutions are mission vital and require the highest levels of dependability.

Business Process Automation provides a solid foundation that meets the security, performance, scalability, and reliability requirements of today's dispersed, mission-critical financial systems.

Background of the study
Prior to the development of computers and machines, completing business tasks was arduous and sometimes lacked coherence and the necessary organising protocols to improve service delivery. Today's businesses are under pressure to deliver a more consistent consumer experience across numerous channels.

Burdened by ageing legacy systems and processes, their current channel silos and fragmented customer interactions result in high sales and service costs, low productivity, limited flexibility, duplication in process and system maintenance, and, ultimately, an undifferentiated value proposition to customers.

Businesses have increasing hurdles in regulating the flow of money to settle transactions. Today's operations are often built on separate, nonintegrated systems,

lack connectivity with customer accounts, provide poor compliance and audit , have limited payment transaction automation, and incur high intercountry transaction costs. All of this occurs as payments become more commoditized in the marketplace.

It is quite relevant that commercial organisations are undergoing extensive and unprecedented change. Customers today expect personal service whenever and wherever they choose, and each business organization's competition is only a mouse click or a street corner away.

Furthermore, megamergers create significant problems, including declining margins, a harsher regulatory environment, and severe competition, some of which comes from nontraditional sources.

Financial institutions want solutions that help them exploit market opportunities, make informed decisions, and maximise the value of their technological investments.

Background of Case Study
Maris Supermarket is a company organisation that engages with a variety of business ventures. It began about three decades ago and is located at 171 Ikegbu layout in Owerri, Imo State. As a business, the store has earned popularity due to their constant advertising and promotion.

The supermarket has implemented numerous business tactics in the operation of their service offering, resulting in a rise in productivity. They participate in international and national business transactions and have established branches in other neighbouring states.

They provide a good working environment for the organization's staff and workers, as well as a creative space for organisational motivational aspects.

Due to increased productivity and the need to assure consistency and clarity in the execution of their company, the usage of automation was recently adopted in the supermarket to improve service delivery.

1.3 Aims and Objectives of the Study

Business organisations are confronted with numerous issues as a result of the rapid evolution of technology. As a result, this research effort is focused at analysing the function of automation in commercial organisations, and in order to achieve this major purpose, the research study will adopt as its goal to

Evaluate automation concepts, kinds, and applications in business to improve efficiency.

This article aims to help small business owners and managers integrate automation in their operations, analyse the value of automation in business organisations, and explore its applications in the business world.

1.4 Significance of the Study

It is true that this research will be extremely valuable and beneficial to the business community as a whole. Thus, the results of this study work will

Assist in increasing the productivity of business enterprises.

Help the company organisation adapt to the expanding rate of technology in the business arena.

Restore coherence and accountability in most corporate enterprises.

Will art serve as a reference guide for future researchers in the same field of study?

5. Statement of the Problem

The issue of low throughput or productivity in the corporate sphere is one that this research work seeks to address through an examination of the applications and roles of automation.

The inability to forecast the quality and robustness (consistency) of processes or products is a problem inside the corporate organisation.

To that end, the purpose of this research is to uncover ways in which the use of automation can be of significant help in resolving the challenges that most business operations, particularly small and medium-sized businesses, confront.

There are other approaches for businesses to increase productivity, however this research only addresses the function of automation in corporate organisations.

For the sake of coherence, clarity, precision, and individuality, this research has used Maris supermarket as a case study, yet the conclusions will be relevant and vividly applied to other corporate organisations.

In order to provide solutions to the challenges mentioned above, this research work will seek answers to the following questions:

Has Maris Supermarket's automation helped to considerably reduce operating and handling time?

To what extent can automation at Maris supermarket provide for security threats/vulnerabilities?

Is it true that automation can help replace human operators in tasks that are physically demanding or monotonous?

Does automation at Maris Supermarket improve the robustness (consistency) of processes or products?

Does automation improve quality or increase predictability of quality?

Does automation have a substantial effect on corporate productivity?

Do you think automation increases throughput or productivity?

Research Hypothesis
In the examination of the data acquired in this study endeavour, the following hypothesis will be tested:

H0: Automation has no substantial impact on corporate productivity.

HA: Automation has a huge impact on organisational productivity.

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