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The research topic of this study is “The Effect of Computerized tem on the Performance of in Banking Industry – a study of selected banks in Enugu Metropolis. The purpose is to know whether the application of Computerized tem superceeds that of manual tem, and that if computerized tem enhance higher turnover and profitability, and also whether a computerized accounting system is an effective means of keeping accounting . The study population is 70 persons who are the members of the staff of the three major selected banks. Using the Taro Yamene’s formula the sample size calculated gave (60). The formulated hypothesis were tested using the of variance (ANOVA) statistical technique at 5% level of significance. The researcher also made use of primary methods of data collection which included questionnaire and personal interview. Also the secondary method of data collection used was gotten from official documents of the banks, various research work on computerized accounting system, accounting journals, textbooks and Caritas University Amorji – Nike, Emene, Enugu State library. Based on these, the researcher recommended that banks in Enugu Metropolis should channel most of their resources in the training and development of bankers and Accountants personnel in computerized accounting system related technology such as I.C.T to boost performance in their banking operations and their personnel. Also due to the widespread of computer trends and its dynamics nature, it is recommended that banks in Enugu metropolis who are still battling with manual system should adopt specifically the Computerized tem.


Approval Page iDedication iiAcknowledgements iiiAbstract iv


INTRODUCTION1.1 Background of the Study 11.2 Statement of the Problem 41.3 Objective of the Study 41.4 Research Questions 51.5 Hypotheses of the Study 61.6 Significance of the Study 71.7 Scope and of the Study 81.8 Definition of Terms 9


REVIEW OF RELATED LITERATURE2.1 Conceptual Framework 102.2 What is tem? 152.3 Methods for Computerization in 172.4 s and Principles of Computerized tem 202.5 What Is computer and Computer Trends 262.6 s and Why We Use Computer tem 282.7 Packages. 372.8 Application of Computer in tem292.9 Merits and Demerits of Computerized tem and its Differenceswith Manual tem 412.10 Problems and Control of Computerized tem 492.11 The Effect of Computerized temon the performance of Banking Industry inNigeria 472.12 A Brief History Origin of Banking under study 49


RESEARCH DESIGN AND METHODOLOGY3.1 Research Design 523.2 Sources of Data 533.3 Research Instrument 553.4 Reliability/Validity of Research Instrument 553.5 Population of the Study 563.6 Sample Size/Technique 573.7 inistration of Research Instrument 613.8 Method of Data Analysis 613.9 Decision Criterion for Validation of Hypothesis 62


DATA PRESETION AND ANALYSIS4.1 Presentation of Data 634.2 Testing of Hypotheses 80


SUMMARY OF FINDINGS, CONCLUSIONAND RECOMMENDATIONS5.1 Summary of Findings 935.2 Conclusion 955.3 Recommendations 96Bibliography 100Appendix I -Request for Supply of Information 102Appendix II – Questionnaire 103ixLIST OF TABLESTABLE 4.1.0 – To what extent is the operations of yourbank computerized. 70TABLE 4.1.1 – Does your bank have a specific computer(Data base) department/ section unit? 71TABLE 4.1.2 – Does computerization aid quick customerservice decision making processand accountability in your bank? 72TABLE 4.1.3 – Computerized accounting system is aneffective means of keeping properaccounting . 73Table 4.1.4 – Computerized system help togain inherent advantage while minimizingrisks involved in the daily bankingoperations 74Table 4.1.5 – There is a relationship between the applicationof the computer and manual system inthe accounting system of the bakingindustry. 75TABLE 4.1.6 – The effect of computerized accountingsystem enhances higher turnoverand profitability in banks. 76xTABLE 4.1.7- There is co-ordination and quality performancein banking operations through the use ofcomputerized accounting system. 77TABLE 4.1.8- There is an effect of using computerto keep accounting . 78Table 4.1.9 – Computerized accounting system aidsin the examination of banks statements offinancial position to ensure agreement withsource documents. 79


Today’s modern technology brought into use the computer, this technology is the application of science to gathering, recording, processing and communicating of business information by means of electronic media. Most commonest tool for application is the computer and it involves all the transaction processing system management information system various business support system etc. The computer is a central force in the advancement of various organization. The historical development of computer started with Hollerith punched card of 1880,Goerge Alken calculator and Charles Babbage’ creation of the difference engine..

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