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RESEARCH WORKS AND MATERIALS SME/ENTREPRENEURSHIP UNDERGRADUATE PROJECT TOPICS

QUALITY CONTROL AS A COMPETITIVE TOOL FOR SMALL SCALE ENTERPRISES IN MINNA METROPOLIS

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CHAPTER ONE

INTRODUCTION

1.1. BACKGROUND OF THE

1.2 MENT OF PROBLEM

Quality control is one of the main ideas that came into the small scale enterprises which means that all workers within a given organization must participate in improving the product or service quality. To achieve world customer service, Quality ment techniques, supported by management commitment and good organization will provide objective means of improving quality and hence the overall organization competitiveness. Quality management is an integrated approach to satisfy internal and external customers, planning and managing processes. It involves quality planning, quality control, quality assurance and quality improvement. It is among the new techniques that modern organizations now employ with very good effect to secure and keep their customers permanently satisfied. Hence the study, quality control as a competitive tool for small scale enterprises in Minna metropolis is being examined.

1.3 AIMS AND OBJECTIVES OF THE

The major aim of the study is to examine quality control as a competitive tool for small scale enterprises in Minna metropolis. Other specific objectives of the study include;

  1. To examine the awareness and adoption of quality control concept and practice among small scale enterprises in Minna metropolis
  2. To examine total quality control as competitive tool in small and medium enterprises
  3. To examine the effect of quality control on the performance of small scale enterprise in Minna metropolis
  4. To examine the concept and benefits of quality management in small scale enterprises
  5. To determine the relationship between quality control and performance of small scale enterprise
  6. To examine the quality management practices in small scale enterprises

1.4. RESEARCH QUESTIONS

  1. What is the level of the awareness and adoption of quality control concept and practice among small scale enterprises in Minna metropolis?
  2. What is total quality control as competitive tool in small and medium enterprises?
  3. What is the effect of quality control on the performance of small scale enterprise in Minna metropolis?
  4. What is the concept and benefits of quality management in small scale enterprises?
  5. What is the relationship between quality control and performance of small scale enterprise?
  6. What are the quality management practices in small scale enterprises?

1.5 RESEARCH HYPOTHESES

Hypothesis 1

H0: There is no significant effect of quality control on the performance of small scale enterprise in Minna metropolis.

H1: There is a significant effect of quality control on the performance of small scale enterprise in Minna metropolis.

Hypothesis 2

H0: There is no significant relationship between quality control and performance of small scale enterprise

H1: There is a significant relationship between quality control and performance of small scale enterprise

1.6 OF THE

The study would be of benefit to enlighten management of small scale enterprises at all levels on the need to  sit up and to concern themselves with the development of sound quality control system required for proper performance of the business. The study would also be of immense benefit to students, researchers and scholars who are interested in developing further studies on the subject matter.

SCOPE AND LIMITATION OF THE

The study is restricted to quality control as a competitive tool for small scale enterprises in Minna metropolis.

LIMITATION OF THE

Financial constraint: Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant , literature or information and in the process of data collection (internet, questionnaire and interview)

Time constraint: The researcher will simultaneously engage in this study with other academic work. This consequently will cut down on the time devoted for the .

DEFINITION OF TERMS

Quality: is the standard of something as measured against other things of a similar kind; the degree of excellence of something.

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