The study was carried out to assess Office Technology And Productivity Of Secretaries (Using National Assembly As A Case Study. Descriptive design was adopted for the study, and also three research questions and objectivesas well as one null hypothesis were posited. The population for the study comprised all secretaries and other executive staff of the National Assembly. Proportionate sampling techniques were used in selecting the samples of 148 Executives and 202 Secretaries. Questionnaire was used to collect data. The Bio-data collected were analyzed using simple statistical tools frequencies and percentages. The null hypotheses was tested with chi-square statistics at 0.05 level of significance. Findings among others were: secretarial productivity was significantly dependent on the availabilityof Modern office technologies. In view of the findings, the following recommendations were made: there is need for continuous and consistent staff training on the use of modern office equipment. The study also recommended that investments should be made on the purchase of more modern office technologies especially personal computers in order to enhance secretarial productivity.
Secretaries play an important role in the running and sustenance of an organization. Oyeyiola (2005) points out some of the tasks of a Secretary as-:Typing of memorandum, business letters and correspondence of various kind, Handle computer/word processing related activities, Transcribe dictated material into mail-able document, Arrange files
In view of the changing role of secretaries, the need for improved working conditions and making available equipment and resources is not only Paramount but also necessary.
Irrespective of the increasing importance of secretaries in effecting organizational growth, most secretaries are still fazed with poor working equipment and technology. This is majorly due to the lack of recognition of the role played by secretaries in business organizations, as they are usually viewed as important workers in organization. However, given the role of secretaries in times, undoubtedly, offers new responsibilities and increase workload for the secretary. Such new roles presuppose that additional and quality office equipment, which are needed to attain maximum job performance are made available by business owners. This work therefore seeks to examine the impact of office technology on productivity of secretaries in Nigeria.
1.4 Research Questions
In order to achieve the objectives of this study a number of questions would be explored. Consistent with the topic and objectives the following questions will guide the:
What kinds of office technology are available at the national assembly?What is the level of usage of these technologies by secretaries in the national assembly?Does the introduction of office technologies affect secretaries’ productivity?
1.4 Aim and Objectives of Study
The main aim of the study is to examine the impact of office technologies on secretaries’ level of productivity using the National Assembly as a case study. Specifically, the research aims at achieving the following objectives.
To ascertain the range of office technologies existent at the national assembly.To investigate the level of usage of these office technologies.To examine the impact of available technology on secretaries productivity.
1.5 Scope of the Study
Geographically, the study covers all secretaries in the national assembly, which is situated in Abuja, Nigeria as a case study. Contextually, the study focuses on office technologies and their impact on secretaries’ productivity.
1.6 Significance of the Study
To date, just a handful studies have been published that looks at office technologies and secretaries’ productivity in African nations and more particularly, in Nigeria. This study intends to contribute to a greater comprehension of the subject of matter. From a practitioner’s perspective, the results of the study will provide a benchmark that can be used in assessing the effectiveness of procurement of quality office technologies in an office environment as well as define key productivity factors.
Finally, this study will provide a foundation for future researches as this will serve as a motivation for many researchers to further examine other aspects of the subject matter.
Organization of the Study
This study is organized into five chapters. Chapter 1 of the thesis discusses the overview of the study, problem definition, research question, research objectives, significance of the study. Chapter 2 presents all the relevant literature review on waste management and its related concepts. Chapter 3 addresses the identification of the most suitable research methodology for this research and chapter 4 presents a data analysis of findings gathered from the field. Finally, chapter 5 presents the summary of findings, conclusion, and made relevant recommendations.
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