CONFLICT resolution IN NIGERIAN CONSTRUCTION INDUSTRY: PROJECT MANAGERS' VIEW
1.1 Background of the study
1.2 statement of the problem
No matter how strategic you are in attempting to resolve a difference of opinion with another person, as long as it is framed as a conflict and viewed by at least one of you in terms of one person being “right” and the other as “wrong” no real progress is made in the relationship. A battle will be won, but a war will rage on. The presence of right/wrong dynamics in a relationship indicates a power struggle and not the process of co-creation by two equally respected partners. Whether deciding what to have for dinner, when and how to express shared intimacy or any other decision that affects both partners, ultimately it is the decision making process rather than the decision itself that speaks volumes about the quality of consciousness being expressed in the relationship.
1.3 Significance of the study
Conflict occurs inevitably, but preparing to deal with it in a rational, positive manner can save you from further disruption. Conflict occurs when people have different opinions, lack respect for each other or simply misunderstand intentions. Resolving conflict involves communicating effectively and reaching a compromise. Ignoring dissension eventually takes its toll both mentally and physically. Positive conflict resolution in a team results in better long-term team dynamics.
This paper significantly overview the conflict resolution in construction industry which is hoped to give clearer scenario to all project teams. Conflict would arise due to behavioral problems such as poor communication among project team, multicultural team problem and reluctant to check for constructability, clarity and completeness of project. Besides that, conflict also arises due to the factors of contractual problem which includes delay interim payment from client, client fails to respond in timely manner, application of extension of time and improper project schedules. Other than that, contractor's quality of work, error of pricing or costing, late instructions from architect or engineer also considered as the factors of conflict which is due to technical problems. This paper was hoped to be a useful reference to the project team in managing conflicts for future construction projects.
1.4 Objectives of the study
1. To know if conflicts can be resolved in Nigerian construction industries.
2. To ascertain the relationship between conflict resolution and construction industries in nigeria
1.5 Research questions
1. Can conflicts be resolved in Nigerian construction industries?
2. What relationship exists between conflict resolution and construction industries in Nigeria?
1.6 Research hypotheses
Ho: There is no significant relationship between conflict resolution and construction industriesin Nigeria.
Hi: There is a significant relationship between conflict resolution and construction industriesin Nigeria.
Ho: Conflicts cannot be resolved in Nigerian construction industries.
Hi: Conflicts can be resolved in Nigerian construction industries.
1.7 Limitations of the study
The study was with constrained, some of these constraints are:
– Finance: It was no doubt a great limited factor for this project considering the worldwide economic recession and the particular financial squeeze within the country. All these combined together or bear on me.
– Time Limit: There is also limited amount of time in the course of investigation. This is based on the fact that the researcher will have other task to perform, these includesassignments in the school, going for lectures, preparation for test, examination and others to mention but a few.
Based on these the project covers those areas that are very crucial to the problems under investigation.
1.8 Scope of the study
The study is restricted to conflict resolution in Nigerian construction industries; from project managers' view. Julius Berger was used as the case study for this research.
1.9 Definition of terms
ConflictResolution:Is the process by which two or more parties engaged in a disagreement, dispute or debate to reach an agreement resolving it.
Construction Industry:The branch of manufacture and trade based on the building, maintaining, and repairing structures.
Project Manager:The person in overall charge of the planning and execution of a particular project.
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